860-406-3111Professional, same-day service from a local Connecticut team. No Fix, No Fee guarantee — your files and passwords stay protected from start to finish.
Same-day appointments available across Connecticut. If you entered passwords or banking info after suspicious activity, call now.
Fill this out and we'll call you within minutes to confirm a time today.
Warning signs
The sooner it's looked at, the less risk to your files and personal information.
Unexpected ads or windows when you're not browsing.
Suddenly running slow, lagging, or locking up.
Sent to websites you didn't search for.
Full-screen alerts telling you to call a number.
Locked out of accounts that worked yesterday.
Friends getting messages you didn't send.
How it works
No drop-offs, no shipping your computer away, no waiting a week for an update. Here's exactly what happens.
Tell us what's going on. We'll ask a few quick questions and set up a time.
Takes about 2 minutes
A local technician shows up at a time that works for you. No need to unplug anything or bring your computer anywhere.
Same-day slots available
We remove the infection, secure your system, and walk you through what we found and how to stay protected.
Most jobs done in one visit
What homeowners are saying
"Totally professional and went out of his way to make sure that we were satisfied. He has a tremendous amount of knowledge, but his patience and understanding of customer service is very valuable that he can help you with whatever issues arise."
"Mike from the Ideal IT group came out to help me with both computer and printer issues and did a great job fixing both — haven't had an issue since! The company is professional, smart with IT solutions and courteous when they visit — A+!!"
"Ideal IT group is really an ideal local company to use for small or big IT needs. Their workmanship is spotless, very timely, and accurate. Using their advice, my home wifi signal is super-fast and no blind spots in or around the house. Highly recommended!"
Malware removal is priced as a flat-rate job, not by the hour. Whether it takes one hour or four, the price we quote before we start is the price you pay.
Virus & Malware Removal
Same-day in-home service. Quoted before any work begins.
No Fix, No Fee. If we can't remove the infection, you don't pay. Period.
Nothing gets added to your bill without your approval first.
Book & Pay OnlineCall now or fill out the form and we'll get back to you within the hour.